Tuesday, December 31, 2019

Four Seasons Case Study - 2641 Words

‘ Case Preparatory Questions and Topics: 1. What is it like to stay at a Four Seasons? Your survey should categorize elements of experiences into two categories: tangible (what) and intangible (how) elements of service. When I was about ten years old I had the pleasure of staying in a Four Seasons hotel in Miami, Florida. My family decided to go down for the week to visit my relatives and just enjoy the beautiful Miami weather. To this day I have never stayed in a superior hotel than that Four Seasons. Every element of that hotel was absolutely stunning and even though you may think it was because I was young that I am saying this, I can assure you the Four Seasons will â€Å"wow† you. To start, right when we pulled up to the†¦show more content†¦This leads to the firm as being closely-knit, willing to help the company in any way it can. The longevity of the managers leads to a lot of experience in the company and the managers know how to fix any problems that they may come across. Four Seasons has standards, which defines the way in which each property should operate and how the employees should treat the guests. Four Seasons defines that as the fundamental value, but there are changes that the employees make in order to make the property feel more local. The employees institute their own style, grace, and personality, which give the firm culture and a strong local temperament. This results in each hotel being â€Å"tailor made.† The key to Four Seasons’ success is diversity; Four Seasons does not want to be a cookie cutter company like McDonalds where every single establishment is the same. Four Seasons relates to the customer and adap ts each of its properties to have the feel of its location. For example, a Four Seasons located in Italy will have an Italian feeling. People go to Four Seasons knowing that they will be getting great service and amenities, but they also know that they will be a part of the local community. Four Seasons has seven â€Å"service culture standards† which are followed by employees all over the world at all times as well as 270 core worldwide operating standards. This gives the Four Seasons a set standard for each property toShow MoreRelatedFour Seasons Case Study3550 Words   |  15 PagesFour Seasons Four Seasons Hotels and Resorts Activities Four Seasons is a Canadian-based company that manages an international portfolio of luxury five-star hotels and resorts. The brand which has become a byword for comfort and service started out with a modest motel in Toronto. The turning point came 10 years later in 1970, when the group opened its first overseas hotel in London. The success of this hotel set the future course for the company. It prompted a shift in focus towards medium-sizedRead MoreMarketing Case Study: Four Seasons3040 Words   |  13 PagesMarketing Coursework Case Study: Four Seasons â€Å"Treat others as you would like to be treated† this is the golden rule and the basis for the success and recognized service quality of the Four Seasons hotel chain. The hotel chain founded in 1961 comprising of one modest motor hotel property in downtown Toronto is now the world s leading operator of luxury hotels and currently manages 74 properties within exceptional cities and resort destinations in 31 countries. It’s dedication to its customersRead MoreFour Seasons Hotel Case Study1700 Words   |  7 Pagesï » ¿Four Seasons’ Strategic Choices A company’s strategy can be identified by figuring out what business approaches and actions the company undertakes. Thompson et al. (2009) outline the key elements to look for in the process of understanding a company’s strategy. Four Seasons’ differentiation based focused strategy is evident from the organisation’s strategic actions. Sharp’s decision to build on high-end luxury and modern amenities so as to outdo the old grand hotels (p.3, para.3) is an exampleRead MoreA Four Seasons Case Study: The Ultimate Test for Isadore Sharps Recession 2792 Words   |  12 PagesIn early May 2009, Isadore Sharp released a much awaited book about his business brainchild. The founder and CEO of Four Seasons Hotels and Resorts, a company he spent nearly five decades building out of a motor lodge in Toronto, Sharp shares the secrets to his astounding rise in the most unpredictable of industries. ‘Four Seasons: the Story of a Business Philosophy’ ends as the company and the lodging industry enter a crucial period of existence, with the dawn of an unprecedented economic downturnRead MoreThe Four Seasons Goes to Paris1699 Words   |  7 PagesHBS | The Four Seasons Goes to Paris I. EXECUTIVE SUMMARY a) Description of company in general terms Isadore Sharp founded Four Seasons in 1960. Four Seasons is a Canadian international luxury hotel company. The first Four Seasons hotel opened in 1961 in Toronto, Canada. The 1970s began with a defining moment, the opening of a hotel in London. This hotel set the future of the company and pioneered many of the signature Four Seasons services, now delivered worldwide. In 1976, the companyRead MoreEssay Four Seasons Goes to Paris1035 Words   |  5 PagesFour Seasons Goes to Paris Case Study Brad Knudsen Dr. Mill May 29, 2012 1) What was good/bad about the way Four Seasons entered the French/Paris market? Why do you say this? Four Seasons is a globally renowned hotel company recognized for its luxurious diversity, and emphasis on customized service. The company has 270 core worldwide operating standards that are congruent across all properties. However, along with their globally uniform standards, they do an excellent jobRead MoreThe Crime Of Entertainment Television Shows Have Been Fascinated With Violence And Murders1225 Words   |  5 PagesEntertainment television shows have been fascinated with violence and murders. The purpose of this paper is to examine season three and season ten of Law and Order: SVU to compare variables of the victims, perpetrators, age, race, sex, motive, who solves the cases, the outcome of the perpetrators and the type of crime that is being committed. The findings of this paper states that majority of the victims are children and/or teenagers, white, and females; while the perpetrators are middle aged whiteRead MoreDiscussion:. Peritoneal Dialysis Is A Home-Based Renal1244 Words   |  5 Pagesvarious non-medical factors on PD outcomes, we analyzed this retrospective study and evaluated 120 incident CAPD pediatric patients. We identified important associations between patient’s residence and PD center, as well as the seasonal variation, with PD-related peritonitis in PD patients. Although younger age group was associated with a higher peritonitis rate overall. To the best of our knowledge, this is the first study searching for those factors on outcomes among pediatric PD patients in Sub-SaharanRead MoreAnalysis Of Kingsford Charcoals Effective Marketing Strategy For Increase Sales And Future Growth Of The Company1115 Words   |  5 PagesShort case study Problem statement As the softening in the overall charcoal category in these years, the main problem of Kingsford Charcoal is to determine the effective marketing strategy to increase sales and future growth of the company. Solutions In order to overcoming the softening in Charcoal category, there are four solutions Kingsford Charcoal should take to reply to the new challenging’s including a shrinking market for charcoal and increased competition from gas grilling. †¢ AdvertisingRead More The Benefits of Nursing Homes Essay1192 Words   |  5 Pagesenvironment at home. Nursing homes provide companionship to elders and fun activities with people in their age group. The Four Seasons Nursing and Rehabilitation Center, offers a variety of services for the elderly. According to their website, the Four Seasons have a Therapeutic Recreation Department which â€Å"coordinates and plans all therapeutic activities for all Four Seasons residents† (2012). These activities revolve around an individual’s specific needs and can include activities such as book

Monday, December 23, 2019

The Metamorphosis of Anne in The Diary of Anne Frank Essay

The Metamorphosis of Anne in The Diary of Anne Frank A young girl, Anneliese Marie Frank, receives an empty jar of a diary for her thirteenth birthday, amidst much political strife in her new home country of Netherlands. As a German-born Jew in hiding, Anne will eventually fill her diary with over 2 years of experiences of the Secret Annex. Initially, she makes use of her newfound outlet to exhibit her growing interest to become a writer. The diary, for Anne, acts as her personal confidante before her family goes into hiding, and becomes even more valued to her during their ordeal. Eventually, in 1944, Anne will hear of an opportunity for her work to be published after the war, and sets out to revise her entries.†¦show more content†¦She describes how she, get[s] cross, then sad, and finally end up turning my heart inside out, the bad part on the outside and the good part on the inside, and keep trying to find a way to become what Id like to be and what I could be if . . . if only there were no people in the world , in order to expand on her own personal duality she realizes in herself (332). In the context of the war around her, symbolized to her by dark mass of clouds which surround and encircle her, she attempts to grasp at her place in the encompassing conflict in Europe and the world as a whole. As she matures as an individual and a writer, she gradually writes more on existentialist concepts of her place in the outside world and the war. This all stands in stark contrast to the Anne that began her life in the Annex still grasping for her own sense of self. The quotation is fitting in demonstrating the manner in which she has come to terms with herself and her change from the innocent and somewhat petty child she once deemed herself to be. Where once she filled her entries with musings on the relationships between her, boys and girlfriends in merry fashion, it is jarred by the transition into a world where she rather lacks any peers She reacts and adapts her behaviour her own way, even at times coming off as rebellious and defiant. Notwithstanding though that in her maturity, she develops a stronger sense of empathy and awareness as she stretches theShow MoreRelatedBelonging Essay4112 Words   |  17 Pageswikipedia.org/wiki/The_Kite_Runner Hosseini, Khaled A thousand splendid suns AF YA Irving, John The cider house rules AF Ishiguro, Kazuo Never let me go AF Hulme, Keri The bone people AF Jones, Lloyd Mister Pip AF Joyce, James Ulysses AF Kafka, Franz Metamorphosis AF Kesey, Ken One flew over the cuckoo’s nest AF Keneally, Thomas The chant of Jimmie Blacksmith AF King, Stephen Carrie AF Lee, Harper To kill a mockingbird AF YA Li, Yiyun A thousand years of good prayers AF London, Jack White fang AF McCaffreyRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 PagesBallinger, Purdue University Deborah Balser, University of Missouri at St. Louis Christopher Barlow, DePaul University Joy Benson, University of Wisconsin at Green Bay Lehman Benson III, University of Arizona Jacqui Bergman, Appalachian State University Anne Berthelot, University of Texas at El Paso David Bess, Shidler College of Business at the University of Hawaii Bruce Bikle, California State University, Sacramento xxx Richard Blackburn, University of North Carolina–Chapel Hill Weldon Blake, Bethune-Cookman

Sunday, December 15, 2019

Living in the Free Essays

Torso’s City 3 eye characteristics: average individual incomes decreased by 20% or more between 1970 and 2005 relative to the Toronto average individual income Neighborhoods comprise about 39% of the city neighborhoods Key issues deterministic-planning a lack of regard for the post-colonial and immigrant experiences of the families that live there large concentration of poverty and lives lived amid crowded high-rise buildings and housing projects the constant surveillance and media representations of violence perpetuated by the City of Toronto Police, Housing Corporation, and media outlets Defining the Ghetto (A first approach) The 40% criterion: â€Å"an area in which the overall poverty rate in a census tract is greater than 40 percent. The ghetto poor are then those poor, of any race or ethnic group, who live in such high-poverty census tracts†¦ Visits to various cities confirmed that the 40 percent criterion came very close to identifying areas that looked like ghett os in terms of their housing conditions. Moreover, the areas selected by the 40 percent criterion corresponded closely with the neighborhoods that city officials and local census urea officials considered ghettos†¦ Let is important to distinguish our definition of ghetto tracts based on a poverty criterion from a definition based on racial composition. We will write a custom essay sample on Living in the or any similar topic only for you Order Now Not all majority black tracts are ghettos under our definition nor are all ghettos black. Arrows and Bane 1991:239-241) Defining the Ghetto (A second Approach) â€Å"the ghettos’ of space and group-specific institutions all four major ‘elementary forms’ of racial domination, namely, categorization, discrimination, segregation and exclusionary violence† (Loci Yucatan: Urban Outcasts, 1995) â€Å"the hypertext’ Is moreover defined by the â€Å"physical dilapidation, social decay and stunning depopulation† that has further led to a â€Å"collective demutualization† and â€Å"absent presence† of the state (course reading) What researchers find in Torso’s inner city Schools? Violence and Cultural Complexity This is where the documentary intervenes: The film looks into how violence is based on a logic of reciprocity (code of honor) and how this logic/dynamic can be interrupted It assumes/demonstrates how former actors of violence (gang leaders) take on a new role as interrupters of violence It lows insights into people’s aspirations and dimensions of everyday life (resilience and where alternatives originate) What needs to be discussed Does the film reproduce an ‘ecology-centered’ discourse or does it allow for seeing the cultural complexity of violence in a broader perspective? The Interrupters (Documentary) Dir. Steve James Film about â€Å"violence interrupters† in Chicago â€Å"who use their own personal experience and street credibility to work in the communities† (film synopsis) Discuss along with L. Waistcoat’s article (same context) How to cite Living in the, Papers

Saturday, December 7, 2019

Distinctive Features Consumer Contract Law â€Myassignmenthelp.Com

Question: Discuss About The Distinctive Features Consumer Contract Law? Answer: Introducation This case was the first of its kind where the Australian competition and consumer Commission was able to procure penalties for a company in a case which was exclusive related to unfair terms in a contract. Unfair terms are those terms which are present in a contract which is of a standard form and does not give the other party any scope of negotiating for its benefits. An independent venture may challenge a term in a standard shape contract which is likewise a "private venture contract" on the premise it is out of line. A private venture contract is where one of the gatherings is a business that utilized less than 20 people at the time the agreement was gone into, and the "forthright value" payable under the agreement does not surpass: $300,000 for an agreement of up to a year in term; or $1,000,000 for an agreement that is over a year in span. Just a business which utilized less than 20 people at the time the agreement was gone into (ie. a private venture) may challenge an out of line term. On the off chance that the term is observed to be out of line, it is void and a court or tribunal may make different compensatory orders which are accessible to it under the Australian Consumer Law and Australian Securities and Investments Commission Act. A term is said to be Unfair If: it would cause a huge unevenness in the gatherings' rights and commitments emerging under the agreement; it is not sensibly important to ensure the honest to goodness interests of the person who might be advantaged by the term; and it would cause weakness (regardless of whether budgetary or something else) to a Person if it somehow happened to be connected or depended on. The out of line contract term arrangements apply to independent venture contracts went into on or after 12 November or fluctuated or restored after that date. On the off chance that a term in an independent company contract is shifted, the arrangements apply to the differed term, on and from the day the variety produces results, in connection to direct that happens on and after that day. On the off chance that a private venture contract is restored, the arrangements apply to the agreement as recharged, on and from the day the restoration produces results, in connection to direct that happens on or after that day(Whittaker, 2016). The decision The Federal Court has announced that various provisos in ByteCard Pty. Constrained's (ByteCard) standard shape buyer contracts are out of line and consequently void after activity by the Australian Competition and Consumer Commission. ByteCard (otherwise called NetSpeed Internet Communications) is an Internet Service Provider that gives web availability, area enlistment, facilitating and website composition. "This is the first run through the ACCC has started legitimate procedures construct only in light of the new unjustifiable contract terms arrangements of the Australian Consumer Law," ACCC Chairman Rod Sims said. The Federal Court proclaimed, by assent, that statements 1.7, 4.1, 4.2 and 6.5 of ByteCard's standard terms and conditions are uncalled for contract terms. The uncalled for contract terms: empowered ByteCard to singularly change the cost under a current contract without furnishing the client with a privilege to end the agreement; required the shopper to repay ByteCard in any condition, even where the agreement has not been broken and the risk, misfortune or harm may have been caused by ByteCard's break of the agreement; and empowered ByteCard to singularly end the agreement whenever with or without cause or reason. The terms were viewed as unfair for as they: made a critical awkwardness in the gatherings' rights and commitments; were not sensibly important to ensure ByteCard's honest to goodness interests; and in the event that connected or depended upon by ByteCard, would make impairment a client. The Federal Court proclaimed by assent that a few terms in Bytecard Pty Limited's agreements were uncalled for terms of a standard frame shopper contract and were in this manner void under the Australian Consumer Law (ACL). ByteCard is an Australian network access supplier exchanging under the business name NetSpeed Internet Communications. The accompanying terms were pronounced out of line: A term that qualified Bytecard for singularly differ the sum payable by a purchaser under a current contract without giving: earlier notice a chance to arrange a privilege to end, put something aside for a constrained right A term that required the customer to reimburse Bytecard and hold Bytecard safe in any conditions, even where: the client has not broken the agreement, been careless or acted wrongfully the risk or misfortune may have been caused or added to by Bytecard's own break of agreement, carelessness, wilful wrongdoing or wrongful act where there was no comparing term requiring Bytecard to reimburse its clients in any conditions A term that qualified Bytecard for end whenever without reason, and without remuneration for the buyer (put something aside for professional evaluated discounts for ended prepaid periods) where the client's entitlement to end the agreement was restrictive on various elements, specifically, composed notice before a specific time, full installment and either a cancelation charge or paying for the predetermined least contract time frame, contingent upon the sort of administration. ByteCard has additionally been requested to pay a commitment to the ACCC's expenses. "This is a positive result for shoppers and goes about as a notice to organizations. The ACCC won't waver to make a move against organizations who keep on including unjustifiable terms in their standard frame purchaser contracts," Mr Sims said. "The Court's revelations in this issue is a convenient update for all organizations to survey their customer contracts to guarantee that potential out of line contract terms are evacuated or changed." This issue was conveyed to the ACCC's consideration by the Australian Communications Consumer Action Network. One-way variation of price ByteCard's TCs enable it to singularly shift its costs without earlier notice. They avoid Australian Broadband Guarantee administrations and express that any change won't be retroactive for existing prepaid clients. Its ADSL designs all have a base year contract period. On the off chance that you end early, you should pay out the rest of the base term. This heap of tenets appears to probably fall foul of the uncalled for contract terms rules. Where clients have no choice however to cop a cost increment for up to a year, the adjust of energy lies unquestionably for ByteCard. All over, it gives the idea that the important enthusiasm for a lead as is this "free cash"! It may demonstrate hard to persuade a court this is a genuine enthusiasm inside the significance of the standards(Ayres Schwartz, 2014). One-sided contract varieties are one of the particular cases of out of line terms set out in the ACL. It was additionally a concentration in the ACCC business review. The controller's position is that in the event that you take into account one-sided variety in contract terms, you should adjust this with a privilege for the other party to acknowledge or dismiss the variety, or leave the agreement without punishment. Indemnities ByteCard's TCs incorporate a repayment from its clients for, well, anything. It is not by any means restricted to misfortunes emerging from the client's activities. The TCs likewise incorporate a moment repayment for any cases coming about from the client's utilization of the administrations causing harm to the client or an outsider. This is as yet expansive; it goes more distant than reimbursing ByteCard for misfortunes caused by the client (Brooks, et al., 2015). The issue with these sorts of repayments is that they can render clients at risk for things that are totally outside their control. In that sense, they make a genuine awkwardness in the gatherings' rights. It is hard to see on what premise ByteCard may contend that they ensure an authentic intrigue. The undeniable intrigue would appear to be, once more, free cash! The ACCC took a gander at terms like this in its industry review. When it moved toward different organizations with comparative terms, it looked for the cancellation of the terms through and through. It didn't propose any variety that may cure the shamefulness. This bodes well; there is not a self-evident approach to temper the imbalance that these terms make(Micklitz Kas, 2014). Likewise, by and by, these sorts of terms are not regularly authorized. By and large, they are embedded in light of the fact that organizations are stressed that dangers exist that they have not mulled over. Or, on the other hand, a legal counselor who does not comprehend the business has drafted the TCs and is stressed that there are dangers that they have not mulled over. This sort of non-particular arse-covering is correctly what the uncalled for contract terms discounts expect to stamp(Howells Weatherill, 2017). Unilateral repudiation ByteCard's TCs enable ByteCard to end any account whenever without cause or reason. It might likewise wipe out the administration "for any reason without earlier notice if you rupture the terms of the Agreement". This second cancelation term is misty from the beginning; does ByteCard need to have the capacity to wipe out the administration for any reason, or just in the event that you break the TCs? How does this sit with the more extensive record cancelation control? The TCs do at any rate think about the client getting a genius evaluated discount if ByteCard ends an account. This ought to go some approach to easing the irregularity that the end proviso makes. It may not go sufficiently far, in any case. In its industry audit, the ACCC was generally concerned with conditions that enabled organizations to abstain from giving an administration, and with conditions that enabled the business to choose whether an agreement has been ruptured without enabling the client to respond. ByteCard's end statement experiences these issues. The court will need to choose whether permitting a discount is adequate to rebalance the gatherings' advantages. The irregularity, broadness also, vulnerability will weigh against ByteCard. The ACCC reports that different organizations corrected or erased comparative terms amid the business survey. Changes kept the operation of the condition to those particular circumstances in which the business was probably going to depend on them(Fairfield, 2014). References Ayres, I. Schwartz, A. 2., 2014. The no-reading problem in consumer contract law. s.l.:The no-reading problem in consumer contract law. Brooks, R., Marotta-Wurgler, F. Schwartz, A., 2015. YaleHumboldt Consumer Law Lectures and Kosmos-Dialogue (Doctoral dissertation, Yale Law School). s.l.:L. Rev.. Fairfield, 2014. Smart contracts, Bitcoin bots, and consumer protection. s.l.:Wash. Lee L. Rev. Howells, S. Weatherill, S., 2017. Consumer protection law. s.l.:Routledge. Micklitz, H. Kas, B., 2014. Overview of cases before the CJEU on European Consumer Contract Law (20082013)Part II. European Review of Contract Law, Volume 10(2). Whittaker, S. 2., 2016. Distinctive features of the new consumer contract law. s.l.:Stan.